Privacy Policy
This Privacy Policy applies to the website and services of Brian & Kelly New York.
Company name: Brian & Kelly New York
E-mail: info@brianandkellynewyork.com
We respect the privacy of our customers and ensure that all personal information provided to us is handled carefully and confidentially.
By using our website or placing an order, you agree that we may collect and process your personal data as described in this Privacy Policy.
Collected Data
We may collect personal data that you provide to us when placing an order, creating an account, contacting our customer service, or using our website.
This may include:
- Full name
- Shipping and billing address
- E-mail address
- Phone number
- Payment information
- Order details
- IP address and device information
- Browser information
- Website activity and shopping behavior
- Communication with our customer service
We only collect data that is necessary to process your order, provide support, improve our services, and operate our store properly.
Purpose of Data Processing
We use your personal data for the following purposes:
- To process and ship your order
- To send order confirmations and shipping updates
- To provide customer service and support
- To respond to questions, complaints, returns, or refund requests
- To process payments securely
- To improve our website, products, and services
- To prevent fraud and protect our store
- To comply with legal and administrative obligations
- To send marketing e-mails or offers, only if you have agreed to receive them
Your personal data is only used for legitimate business purposes and to provide you with the best possible shopping experience.
Sharing Personal Data With Third Parties
We only share your personal data with third parties when this is necessary to provide our services or when required by law.
This may include sharing data with:
- Payment providers
- Shipping and delivery partners
- Order fulfillment partners
- Warehousing partners
- Customer service tools
- Website and hosting providers
- Analytics and marketing platforms
Because Brian & Kelly New York may work with external fulfillment and shipping partners, certain order details may be shared with these partners to prepare, process, and deliver your order.
Third parties are only allowed to use your data for the specific service they provide to us. We do not sell your personal information.
Data Retention
We do not keep your personal data longer than necessary.
Your data will only be stored for as long as needed for the purpose for which it was collected, including:
- Processing and completing your order
- Providing customer support
- Handling returns, refunds, or complaints
- Complying with tax, accounting, and legal obligations
- Preventing fraud or misuse of our services
When your personal data is no longer needed, it will be deleted or anonymized where possible.
Cookies
Our website uses cookies and similar technologies to improve your shopping experience, analyze website traffic, and support marketing activities.
Cookies may be used to:
- Remember items in your shopping cart
- Improve website functionality
- Analyze visitor behavior
- Measure advertising performance
- Show relevant advertisements
- Improve the overall customer experience
You can adjust or disable cookies through your browser settings. Please note that some parts of our website may not function properly if cookies are disabled.
Your Rights
You have the right to access, correct, or request deletion of your personal data. You may also object to the processing of your data or request data portability.
Depending on applicable privacy laws, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to certain types of data processing
- Request restriction of processing
- Request data portability
- Withdraw consent for marketing communications
To exercise your rights, please contact us using the contact details below.
Contact Information
For questions or requests regarding this Privacy Policy, you can contact us at:
Company name: Brian & Kelly New York
E-mail: info@brianandkellynewyork.com